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Terms and conditions that protect your play

When you open an account with izibet777, you're agreeing to clear, straightforward rules that cover how deposits and withdrawals work, what happens to your data, and how we…

Account security is your responsibility and oursWithdrawals verified within stated timeframesDANA, OVO, GoPay and QRIS deposits processed instantly
izibet777 Terms and conditions that protect your play
GET HELP ANYTIME

How to reach us about your terms

Team online

Live chat support

Open the chat bubble in your account lobby or on this site. Our team responds during operational hours to answer questions about your account, terms, or any transaction.

Email support

Send queries to our support inbox and receive a response within one business day. Include your account email and the specific issue so we can help faster.

In-account help centre

Log in and browse our help section for instant answers about payment methods, account closure, data requests and common policy questions.

HOW WE PROTECT YOU

Data, security and your rights

Account verification

When you register, we collect your ID, email and phone number to verify your identity. Players in Makassar and across Indonesia see the same verification steps to ensure account security and regulatory compliance.

Your personal data

We store your information securely and only use it to process deposits via DANA, OVO, GoPay or QRIS, handle withdrawals, and meet legal obligations. Your data is encrypted and never sold to third parties.

Cookies and tracking

We use cookies to remember your login and improve your experience. You can disable them in your browser, but some site features may not work as smoothly.

How long we keep your data

Account information is retained for seven years after closure to meet financial and legal requirements. You may request deletion of specific data where local law permits.

Request your information

You can ask for a copy of all data we hold about you. Submit a request via live chat with your account email, and we'll send it within 14 days.

Account closure and changes

Close your account anytime through settings. If you need to update your payment method or personal details, contact support with your current email and ID.

Your terms and policy questions answered

Yes. You can update to a different DANA, OVO, GoPay or QRIS account by contacting support with your account email and ID. All future deposits will use the new method; past transactions remain linked to the original account.

You can close your account anytime in the settings menu or by requesting it via live chat. Any remaining balance is paid to your registered payment method. Your account data is archived for seven years to comply with regulatory requirements.

Withdrawals to DANA, OVO, GoPay and QRIS usually arrive within 1–3 business hours after verification. Bank transfers may take up to one business day depending on your bank's processing times.

Yes. Your data is encrypted, stored on secure servers, and never shared with third parties outside our payment and compliance partners. We follow industry-standard security practices to protect your account.

Open a support ticket in your account or message live chat with the transaction date and amount. Our team investigates and responds within five business days. We'll reverse unauthorised charges where verified.

Yes. Send a data request to support via live chat with your account email. We'll compile all information we hold about you and send it within 14 days in a portable format.

Access to your account depends on local law in your region. Some games, payment methods and promotions may not be available outside Indonesia. Contact support to confirm eligibility.